How to Avoid Scams When Selling Used Phones

Common scams when selling phones online, and how to protect yourself.

Common scams

  • Overpayment: the buyer 'accidentally' sends too much and asks for a refund. The original payment later bounces.
  • Fake payment emails that look like they're from a payment service.
  • Verification-code scams: someone asks you to read them a code sent to your phone. Never share these codes.
  • Swapping: at a meetup, the buyer swaps your phone for a broken one before paying, or claims you sent a different phone.

Stay safe

  • Use payment methods with seller protection, and confirm the money in your own account, not from an email.
  • Meet in a public place. Many police stations offer safe exchange spots.
  • Write down the serial number before shipping or meeting, but don't post it publicly.
  • Don't ship until the payment has fully cleared.

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